System Requirements:
My Cloud Home Desktop App (64-bit operating system required):
- Windows® 10 or Windows 8.1/8.0 operating systems
- macOS® Big Sur(11), Catalina(10.15), Mojave (10.14), macOS High Sierra (10.13) operating systems
My Cloud Home Mobile App:
- iOS® 11 or higher operating systems
- Android™ Marshmallow (6.0) or higher operating systems
- Router and Internet Service Provider for Internet connection
Supported Browsers:
- Internet Explorer® 11 or higher
- Microsoft® Edge
- Safari® 8.0 or higher
- Firefox® 45 or later on supported Windows and macOS platforms
- Google Chrome™ 50 or later on supported Windows and macOS platforms
Supported Streaming Options:
- H.264 via Android and iOS media playback
- H.265 via Android and iOS media playback
Note: Compatibility may vary depending on user’s hardware configuration and operating system.